Not sure what to bring? Have questions before your visit? No Problem! Find answers to frequently asked questions here:

What are our hours of operations?

Please see our hours of operation.

Are coolers or outside food and beverages permitted in the water park?

Coolers and outside food and beverages are not permitted in the water park area. Items needed for medical purposes may be brought into the park with prior approval from management. No glass containers permitted. 

Can I drop off my kids or do I need to go in?

Children 12 years of age and younger must be accompanied by a responsible adult (16+) who intends to directly supervise them while in the water park. Children 5 years of age and younger must be actively supervised by an in-water responsible adult (16+) within arm's reach at all times. 

What attire is required at the water park?

Proper swimwear must be worn at all times. Lined bathing suits are required. No cutoffs, thongs, gym shorts, or suits deemed inappropriate by management will be permitted. Swimwear with zippers, rivets, buckles or any metal ornamentation is prohibited on the slides. Loose fitting clothing and accessories that pose an entrapment risk are not permitted. All diaper-dependent guests must wear an approved swim diaper.  

Do I need to bring my own towel?

All guests are encouraged to bring their own towels.  

What flotation devices are allowed in the park?

Outside flotation devices (arm water wings, noodles, float belts, rafts, balls, etc.) are not permitted in the water park, except for puddle jumpers. 

Are there lifeguards on duty?

The safety of our guests is our #1 priority. The American Red Cross certified lifeguards staff Parrot Cove at all times during operating hours. Safety rules are posted at each pool and attraction. However, lifeguards are on duty to enforce rules and regulations and to assist in emergencies. Adult supervisors are primarily responsible for ensuring the individual they are with is complying with all applicable rules and regulations for rides. 

What is your inclement weather policy?

Parrot Cove is open rain or shine! We take the safety of our guests very seriously, and we have specific guidelines in regards to inclement weather. During periods of lightning and high wind conditions, some or all attractions may close temporarily. In the event that attractions are shut down for inclement weather, we will make every effort to reopen attractions as soon as weather conditions permit safe operation.      Refunds will not be given for inclement weather.

Do I need a wristband if I'm not swimming?

We offer many different options for people both in and out of the water! Our Observer passes let guests come into the park to watch their loved ones play while enjoying access to the arcade and the Snack Shack. These are always on sale for $5, and can be purchased online or in store. 

What changing facilities and locker rooms are available at Parrot Cove Indoor Water Park?

We are proud to offer men's, women's, and family restrooms! These come equipped with showers as well. Lockers are available for rent in various sizes.

Is there a place to purchase food and beverage at Parrot Cove?

Our Snack Shack is located within the water park, and has a wide variety of food and beverages for everyone to enjoy! Check out our page to see some of the options. 

Are there age, weight, and height requirements for any features at Parrot Cove?

Yes, we do have age, weight, and height requirements for features to ensure safety. Please refer to the information below:

Riptide Rush and Screamin' Tsunami

Height Requirement: Must be 48" tall to ride.

1 Rider Weight Limit: 300 Ibs

2 Rider Weight Limit: 400 Ibs

Rum Barrel Runaway and Pineapple Express

Height Requirement: Must be 40" tall to ride.

Weight Limit: 300 Ibs

Castaway Cay

Age Requirement: 5 Years and Younger

Lil' Explorer's Reef

Age Requirement: 5 Years and Younger

Gilbert Gator Slide

Age Requirement: 4 Years and Younger

Everglade Lagoon Water Walk

Height Requirement: Must be 48" tall